Summer is here, school is out, and families are gearing up for a few months of fun and relaxation. While summer brings much fun in the sun, it can also bring the occasional severe storm.
The major cause of most power outages comes from damage to power lines due to falling trees and branches. We work year-round—through right-of-way clearing—to ensure power lines in our service territory stand little risk of being damaged by trees, branches or other types of vegetation.
Despite our best efforts, during major storms, damage can occur to transmission stations, substations and power lines. When this happens, our first priority is to safely restore power to as many members as possible in the shortest amount of time.
So how can you help?
- Before you report your outage, check your home’s breaker panel to make sure the outage is not due to a tripped breaker.
- Report all outages to the automated outage line at (843) 675-5732 or (866) 675-5732.
- Once you’ve reported the outage, try not to call back unless you have an emergency.
- Finally, if you see a crew out working, stay back and give them plenty of space to work so they can restore your power as quickly and safely as possible!