Learn what some of your fellow member-owners think about your electric cooperative.
I've got Rivernet now, and I love it. It's so much better. ... I feel that I'm a member, I'm not a number. I really feel like they care about their co-op members and whatever goes on.
I had a problem with the lines and they came and corrected that. Anything I need, I call, they send somebody round. We get good service from them.
You call them, and then within a short period of time, your power is back on. So really, they're very dependable, You don't have to worry about anything with them.
I really love Lynches River, as far as service and great people that you deal with. I think they're excellent. I've had some good experiences. Courteous professionals.
I love the service. When I see what they do so much in the community, giving children an opportunity to go and win scholarships and everything, I think that's awesome.
They're very quick in getting your power restored, and then you see posts about how long, what's going on. They keep you updated. The office over here is very friendly.
The co-op is always responsive, and we just appreciate them. We think that's a feature that is exclusive to the co-ops, and we feel like that gives you a voice. We love the co-op.
If we lose power for a long period, they do something to supply power. We're on concentrators that make oxygen, and they can only run with power, so we have to have power.
Lynches River, their employees, they have really been a great help to me, my summer camp, to our families in the community. I really appreciate the service that they provide for us.
Please complete the American Customer Satisfaction Index (ACSI®) survey so that we can continue improving the member-service experience and better understand our members’ positions on important topics in the energy industry. All completed surveys received by Dec. 15, 2023, will be included in a prize drawing. Winners will receive a $100 Visa gift card.*
*By submitting your survey, you agree to the sweepstakes rules.