Avoid Solar Scams

THE ENERGY INDUSTRY is undergoing rapid change, and technology is paving the way for innovation in the way energy is used, produced, stored and shared. Consumers are interested in more green energy alternatives while smart homes and apps make managing energy use and paying your electric bill more convenient than ever.

While the changing energy market has created more options for consumers, it has also resulted in more utility scams and misleading information surrounding solar installations in particular. That’s because of two factors.

1) Utility scams are common because of the vast number of utilities that exist, and consumers are understandably anxious with the threat of disruption to their electric, heating or water service. 2) New products and services in the energy industry provide an opening for scammers and pop-up companies to provide misleading information or shoddy products and services.

A scam we see from time to time is connected to rooftop solar. Homeowners with rooftop solar may receive a sales call offering an accessory, upgrade or extended warranty to their solar array. The calls could be from crooks claiming to represent a solar company, promising to replace faulty or broken parts or improve efficiency. Again, if you are not expecting the call, don’t be fooled. These calls offering misleading information are likely a scam. Call Lynches River Electric Cooperative or the company that installed your solar array if you think there may be a problem. Other than occasional cleaning, rooftop solar (if installed correctly) is virtually maintenance-free.

Use trusted sources

If you’re considering solar for your home, make sure you are working with a reputable company. Because this is still an emerging industry with evolving technology, there has been an overwhelming amount of pop-up companies in the market to make a quick buck. Representatives of rooftop solar companies may have more sales experience than knowledge of the energy industry, and their primary goal could be making a sale and moving on to the next prospect.

Lynches River Electric can offer advice to help you determine whether rooftop solar is right for your home. After all, LREC has a different “bottom line” that is not directly tied to the sale of a product or service. We look at the big picture and keep an objective view of how to achieve energy and cost savings for our members, and that may or may not include rooftop solar. If you’re considering solar, it might be a good idea to call our member services line at 843-672-6111 Monday through Friday between 8 a.m. and 5 p.m. and ask to speak to our solar advisor.

In this ever-changing environment, it’s important to remember you have a trusted energy advisor—your local electric cooperative. We are a community-focused organization that works to efficiently deliver affordable, reliable and safe energy to our members.

Remember, we’re just one call or click away, so please reach out with any questions about your electric service or bills—we’re here to help.