As a result of our July 2023 SmartHub software conversion, your bill has a new look. Check out this guide on how to navigate your usage and manage your account with ease.
Remember to sign up for SmartHub. SmartHub is a fast and convenient way to view usage history, report an outage, and manage your account.
Please follow the numbered explanations below that correspond with the numbers on the statement sample graphic and PDF to better understand your monthly statement.
- Contact Information:
This section displays contact information for LREC and hours of operation.
- Your Account Information:
Displays your account name, number, billing date, phone number and what board district you are in. This is especially important for voting purposes.
- Message Center:
Important messages regarding billing, notices, and events are listed here.
- Billing Summary:
Here you will find your past payments, current charges, any credits, and total charges due along with the due by date.
- Payment Stub:
When paying by check or cash, please return this stub with your payment to ensure the payment is properly credited to YOUR account.
- Summary of Account Info:
This information ensures your payment is applied to your account and also provides us with an accurate contact number. Please be sure this is correct at all times. If not, check the box below #5 and fill out your updated info on side 2.
- Electric Service Breakdown:
This section lists your meter number, location, service dates, previous and current meter readings and kwh usage.
- Electric Use Graph:
This graph shows your electric usage and how it compares to average temperatures over the past year.
- Current Month Charges:
This section breaks down your energy usage cost and any additional charges or credits and gives your current amount due.
- Energy Usage Comparison:
Keep up with your current usage and compare it to the previous month and previous year to stay on track.
- Update Contact Information:
If you checked the box on SIDE 1, please complete the information here, so we can update your account and keep you informed.
- Authorized Pay Center Info:
This information is needed to make your payment in person at one of our authorized pay stations such as any Dollar General, Walmart, CVS, and many more. Simply take this barcode to your nearest teller and make your payment. Learn more about VanillaDirect Pay*(A convenience fee of $1.50 will be charged at participating stations)